Privacy Policy

Who is responsible for your information

Qavex Technologies Private Limited is responsible for the personal information described in this policy. Our registered office and registered email address are published on this page and on the Contact page.

What we collect

• Contact information you give us: your name, email address, company name, and anything else you choose to include in an enquiry.
• Engagement information: the services discussed or delivered, correspondence, and the records needed to invoice and support the work.
• Website information: standard technical records generated when you visit this site, such as the request and the browser used.

What we do not do

• We do not sell personal information.
• We do not use your information to make automated decisions that produce legal effects for you.
• We do not send marketing email to people who have not asked to hear from us.

Why we hold it

• To respond to enquiries and to discuss whether we can help.
• To deliver, support and invoice services under an agreement.
• To keep the records that tax, accounting and other applicable law require us to keep.
• To keep our systems and our clients’ systems secure.

Who we share it with

We share personal information with service providers who help us operate — for example email, accounting and infrastructure providers — and only to the extent needed for them to perform that function.

We also share information where the law requires it, or where a competent authority makes a lawful request.

Where Qavex processes personal information on behalf of a client as part of an engagement, the client decides how that information is used and the terms of that engagement govern our handling of it.

Where information is held

Qavex is based in India and operates its business systems accordingly. Where a service provider processes information outside India, we take that into account when selecting the provider. The residency arrangements for specific services are described in the agreement for those services.

How long we keep it

We keep personal information for as long as needed for the purpose it was collected for, and then for as long as the law requires us to retain it.

Some records are subject to statutory retention requirements that continue to apply after an engagement ends. The exact retention periods applicable to Qavex are being confirmed with professional advice and will be stated here.

Your rights

Subject to applicable law, you can ask us what personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw a consent you previously gave.

Where a request conflicts with a legal obligation to retain a record, we will explain what we are able to do and what we are required to keep.

Write to the registered email address on the Contact page to make a request.

Security

We apply access controls, encryption in transit and operational practices appropriate to the information we hold. No system can be guaranteed secure, and we make no claim to any security certification we do not hold.

Changes to this policy

This policy will be updated as our services develop and as legal review completes. Material changes will be reflected on this page.